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Introduction

 

 My name is Toni Duncan, I am the CEO/Owner of Heart II Heart, LLC (H2H). I am also the Director/Owner of Apex Therapeutic Services, in Jacksonville, NC that operates Apex’s Mental Health Counseling & Holistic Wellness Center. I am a Licensed Psychotherapist in both NC and HI and a Nationally Certified Counselor and Clinical Hypnotherapist. I am also a trained Grief Recovery Specialist. I am a Veteran US Marine and an active Christian. 

 I am formerly from Pittsburgh, PA (before joining the military/USMC in 1999). All of my family still resides in Pittsburgh; thus, I travel between Pittsburgh, PA and NC monthly.  I initiated the process to open H2H in 2012 and was approved to take Individuals into our 1st site in June 2014. We continue to expand our sites on the East Side of Pittsburgh with the goal of expanding to the Green Tree/ West Side of Pittsburgh in the near future; followed by our goal to open both a mobile therapy practice, transitional vocational program and/or day program.  I intend to utilize my education, background and strong drive/determination to continue to expand  H2h, while maintaining  high standards and quality services. 

 

WELCOME!

Given the high level of hiring standard in place, H2H is very proud to know you are a very qualified candidate to be offered your new position.  Congratulations on your achievements as well.  You’ll find that we are very proud of what we do.  We sincerely hope you will quickly find this sense of pride contagious.

In whatever position you are initially joining us, we expect you to be curious, ask question, learn all you can about how we operate, and why we do the things we do.  You should concentrate on getting good at what you do, and then do the most important thing you can for our department: figure out how to do it better!

Once again, welcome aboard and we are pleased that you have joined us and look forward to a pleasant association with you.  As with anyone starting a new job, we are sure you have many questions. Many of the detail are included in this employee handbook.  You will also take part in an orientation session during your first day of work.  If you have any questions before your first day of work, please don’t hesitate to call your immediate supervisor.